Frequently Asked Questions
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If order was a custom cup, allow 5-7 business days for your order to ship after it has been made.
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LIVELINE UP- If you choose to have your cup made on live, your cup might take 10 business day to ship out. This is all part of production and your placement.
A SMALL air bubble is necessary in snow globe cups to prevent pressure build-up during shipping. This is completely normal and keeps your cup safe!
When your snow globe arrives, SHAKE IT to activate the glitter! This glitter will settle during transit. For honey or lava, tilit back and fourth. DO NOT SHAKE!
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Shipping is $7 US only.
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Email : lynnssparklecreations@gmail.com
Emails will be checked in the evening.
You can also message me on the text icon or direct message me on TikTok as well Lynn’s Sparkle Creations.
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If your cup arrives damaged send us a photo and we will get to work on a replacement right away!
A note on shipping - Once USPS picks up your package, they are responsible for its journey to you. If your package is lost, you can choose a replacement or a refund.